Account Suspension & Termination

Last updated: 25 May 2026

To keep Orbitshala fair, safe, and reliable, we may restrict, suspend, or terminate accounts under certain conditions.

Examples of violations

  • Cheating, sharing live test answers, or attempting to bypass timers or slot limits.
  • Harassment, bullying, threats, or unsafe behavior in squads/discussions.
  • Security abuse, hacking attempts, scraping, or automated extraction of content.
  • Fake accounts, referral farming, or manipulating leaderboards/karma/analytics.
  • Uploading unlawful, infringing, or harmful content.

What actions we may take

  • Warnings and temporary restrictions (e.g., chat ban, feature lock).
  • Session cancellation or reservation cancellation.
  • Temporary suspension.
  • Permanent termination in severe or repeated cases.

We may act without notice if we believe immediate action is required to protect users, the platform, or to comply with law.

Effect of termination

If your account is terminated, you may lose access to tests, analytics, and any stored progress. Where required by law, you may request a copy of limited account information. We may retain certain data as required for legal compliance, fraud prevention, and dispute resolution.

Appeals

You can appeal by contacting us with your user ID, details, and supporting context.

Contact

Support: support@orbitshala.com
Privacy: privacy@orbitshala.com
Security: security@orbitshala.com
Billing: billing@orbitshala.com
Grievance: grievance@orbitshala.com

This policy supplements the Terms of Use.