Contact
Contact
Support: support@orbitshala.com
Privacy: privacy@orbitshala.com
Security: security@orbitshala.com
Billing: billing@orbitshala.com
Grievance: grievance@orbitshala.com
Response timelines
We aim to respond within a reasonable time based on the request type and complexity. Security reports may require additional investigation.
Requests involving minors
If your request relates to a minor, we may ask a parent/guardian to verify identity/relationship before processing sensitive requests (like deletion) to protect the student.
If you’re reporting a potential vulnerability, please follow the Responsible Disclosure guidance on the Security Practices page.