FAQs

Quick answers about Orbitshala, Myna, and how the platform works.

What is Orbitshala?

Orbitshala is an exam-performance analytics platform for competitive exams. It helps you take mocks, track time per question, and improve accuracy using actionable insights.

What is Myna?

Myna is Orbitshala’s AI-powered analysis feature. It turns your test activity (time, accuracy, patterns) into insights like weak areas, time leaks, and next-step recommendations.

Who is Orbitshala for?

Orbitshala is built for students preparing for competitive exams (JEE/NEET and similar) and is designed to be simple enough for daily use. At launch, the platform is intended for users under 15 with learning-focused features and safety rules.

Do I need a parent/guardian to use Orbitshala?

If you are a minor, a parent/guardian may need to provide consent depending on applicable law and the features you use. If a parent/guardian wants to review or delete a student account, they can contact support.

Is Orbitshala free?

Yes. At launch, Orbitshala is free for everyone. Some features (like private/personal tests) may be limited and depend on slot availability.

What are “private/personal tests”?

Private/personal tests are self-created or small practice tests meant for individual use. They may be limited to keep the platform stable (for example: per-day limits and slot capacity rules).

Why do I need to reserve a slot?

Slots help us control traffic and keep the platform fast and reliable during high load. Some time windows may be reserved for official mock sessions.

What happens if my slot is full?

If a time window reaches capacity, you’ll need to pick another slot. This avoids slowdowns and keeps everyone’s mock experience smooth.

Can I cancel or change a reservation?

In most cases, yes—until the slot starts. Some reserved mock windows may have specific rules. If you repeatedly book and don’t show up, we may apply fair-use limits.

What does Orbitshala track during a test?

To provide performance analytics, Orbitshala may record things like time spent per question, navigation/visit patterns, marked-for-review actions, and your selected answers. This data powers Myna insights.

Is Myna “checking” me or judging me?

No. Myna is meant to help you improve. It highlights patterns like time leaks, weak topics, and accuracy drops to guide smarter practice.

Can I use Orbitshala if my internet disconnects?

Orbitshala supports session recovery in many cases. If your test is interrupted, you may be able to resume where you left off. Some progress may depend on device and network conditions.

What are Squads and Squad Challenges?

Squads are small study groups that add motivation and accountability. Squad Challenges (Group Battles) let your squad attempt a shared weakness-remediation challenge within a limited time window.

Does Orbitshala show my scores to others?

By default, your profile is private and score sharing may be off. Some squad features may show limited progress signals depending on settings and the feature design.

How do I report a wrong question or bug?

Use the in-app feedback/report features (if available) or contact support. Sharing the test name and question ID (if visible) helps us fix it faster.

Does Orbitshala guarantee ranks or selection?

No. Orbitshala provides tools and analytics to help you study smarter, but exam outcomes depend on many factors beyond the platform.

Where can I read the policies (Privacy/Terms/Cookies)?

You can read them anytime: Privacy Policy, Terms of Use, and Cookie Policy are available from the website footer and legal section.

These FAQs are informational and may be updated as features evolve.