1) Parent/guardian involvement
- A guardian email may be collected (optional) for consent, recovery, or safety workflows.
- For certain requests (like deletion), we may ask a parent/guardian to verify identity/relationship to protect the student.
2) Safety in squads and discussions
- We may moderate content and restrict features for safety and integrity.
- Harassment, bullying, sexual content, grooming behavior, and harmful content are not allowed.
- Repeated violations may lead to feature restrictions, suspensions, or termination.
3) Reporting and response
If you see unsafe behavior or content, please report it. We may investigate, take action, and preserve records as required by law and to protect users.
4) Data minimization
We aim to collect only what is needed to provide learning features (tests, analytics, slot reservations) and to maintain security.
5) Contact
Contact
Support: support@orbitshala.com
Privacy: privacy@orbitshala.com
Security: security@orbitshala.com
Billing: billing@orbitshala.com
Grievance: grievance@orbitshala.com
For more detail on personal data processing, see the Privacy Policy.