What we do
- Password hashing and account lockout patterns for repeated failed logins.
- Audit logging, monitoring, and abuse prevention controls.
- Session integrity checks for test recovery and autosave operations.
- Access controls and least-privilege practices for internal systems.
What you should do
- Use a strong password and don’t reuse passwords across services.
- Don’t share your account or OTPs.
- Log out on shared devices.
- Report suspicious activity promptly.
Responsible disclosure
If you discover a vulnerability, please email us with details and steps to reproduce. Please do not publicly disclose issues before we’ve had a chance to investigate.
Contact
Support: support@orbitshala.com
Privacy: privacy@orbitshala.com
Security: security@orbitshala.com
Billing: billing@orbitshala.com
Grievance: grievance@orbitshala.com
- Don’t access other users’ data.
- Don’t disrupt the Services (e.g., DoS) during testing.
- Provide enough detail for us to reproduce and fix the issue.
We may update these practices as the platform evolves.